Megan Pearson

Austin, TX • MHPea1107@gmail.com

 

EDUCATION                                                                                                                                                     

Master of Science, Information Studies                                                                                                                May 2019

The University of Texas at Austin                                                                                                                           

Focus: User Experience

Relevant Courses: Usability, Information Architecture, Understanding Research, HCI, Projects in HCI 

 

Bachelor of Science, Psychology and Political Science                                                                                       June 2017

Santa Clara University                                                                                          

                     

Nielsen-Norman Group, Continuing Education Ongoing

Courses: Lean-Agile UX, UX as a Team of One, Designing Apps in Complex and Specialized Domains

EXPERIENCE

Visio Lending Austin, TX

User Experience Generalist January 2023 – Current

• Create information architecture, process flows, mockups, wireframes, and prototypes for a comprehensive new loan

origination system

• Conduct ongoing research into external and internal users to create service blueprints, process flows, and personas

• Work with developers, stakeholders, and users to create solutions that solve for various needs within technical constraints

• Introduce and implement UX practices into the business, including research, thoughtful design, and a UX tool suite

General Motors Austin, TX

User Experience Team Lead December 2020 – March 2022

• Managed and distributed workload across the UX team while creating product roadmaps and team TFS board

• Coordinated across multiple stakeholder groups to identify 6 products’ visions and prioritize feature development

• Created a unified, formalized UX process that integrates with developers and PMs to help teams work seamlessly

• Ran different workshops and design sprints aimed at developing project requirements or creating an MVP

User Experience Researcher August 2019 – March 2022

• Worked on 6 different products to develop product suite and ecosystem for 50,000 users, including global suppliers and IT

• Created and synthesized generative interview findings and conveyed insights to stakeholders with a user-centered mindset

• Produced workflows based off generative interview findings to improve navigation while accounting for user needs,

minimizing clicks, and maximizing information architecture principles

• Recruited participants and conducted RITE testing and/or usability testing with medium to high fidelity prototypes

H-E-B                                                                                                                       San Antonio, TX

UX Intern – Information Solutions                                                                                               June 2019 – August 2019

·       Create additional features for supply chain system used across the business by multiple different user groups

·       Conduct generative interviews and create process flows, workflows, and personas to understand the users and their needs

·       Design screens in Sketch to create role-based prototypes in Invision and conduct usability testing before updating designs

The University of Texas at Austin                                                                                                                       Austin, TX

UX Intern – College of Pharmacy                                                                                                December 2018 – May 2019

·       Create features for electronic medical records displaying prescription non-adherence risk and patient education tools

·       Conduct user research such as competitive evaluation, literature review, and flow modeling to inform design decisions

·       Perform RITE testing on clinicians in-field at Seton Hayes hospital to assess new features and create agile redesigns

 

Teaching Assistant and UX Evangelist - School of Information IT Lab                                              August 2017 – May 2019

·       Manage 8-member team to assess over 500 undergraduate students’ performance and to grade online course discussions

·       Improve information architecture and design content for five-section online asynchronous course

·       Conduct usability tests on current online courses to evaluate course organization and information architecture

 

Content Analysis Research Assistant - Howison Artificial Intelligence Lab                             October 2017 – December 2017

·       Analyzed scientific journal articles to track software mentions

·       Populated GitHub repository dataset using Python as part of a $500K National Science Foundation grant

 

Dell Medical School                                                                                                                                          Austin, TX

UX Intern                                                                                                                                      June 2018 – August 2018

·       Researched competitors and created a redesign of upcoming Health Hawk application for Dr. Zito at Dell Medical School

·       Conducted usability testing to assess success of redesign and compiled report outlining findings

 

Santa Clara University                                                                                                                              Santa Clara, CA

Research Assistant, Psychology Department                                                                                        June 2016 – June 2017

·       Conducted statistical analyses of social psychology data using SPSS and RStudio to compare participant data

·       Researched effective coding methods to conduct reverse regression analysis in RStudio

·       Ran participants across different ongoing studies